Five Star is happy to announce the launching of our new Doctor friendly customer portal! We know and understand that your time is important, especially in today’s fast paced marketplace. Whether right or wrong, technology has changed the way we all do business forever. The speed of information available at our fingertips today has changed the way business is done. We at Five Star realize this and want to be as efficient as possible for our doctors. We are now happy to introduce our new user-friendly customer portal to help our doctors get any info they need with a few clicks of a button! No longer will you have to call in frequently for any minor questions you need answered and have to wait to get an answer back. Instead you can register with our new portal and be able to find all info you need for your practice!
Once you have registered your practice’s account, you will have access to the following features:
— View all your cases and see case status, make comments to Five Star on each case if you have any specific requirements, and you can even set up alerts and notifications if you want to be informed when a new case is entered/invoiced/put on hold. The alerts and notifications can be specified as well, whether that be via an email alert, or even text alerts in real time. Also if you want an alert at the end of the day that is also an option via an email or text message.
— Print Rx’s
— View tracking of your cases once shipped
— Pay any balance with a credit card on file, view your current balances and payments due, view your statements and invoices
To register, you will need to visit fivestarortho.com, then click on ‘Login’ under the ‘Portal Login’ tab to sign up and get registered. You will be sent to our portal site and once there you will click the ‘REGISTER’ button at the top left. Fill out the six fields with your practice’s info and you will be ready to go! We’ve included a user guide on our site to help walk you through the process and we’re always here to help! Contact us at 800-521-2351 and ask for Jake if you have an issues getting set up.
● NOTE: In order to register, you must have an account established with Five Star Orthodontic Laboratory & Supply. To establish an account, please complete the New Account Form and email it to firstname.lastname@example.org. We will then contact you to complete your account setup.