As your go to orthodontic lab and supply company we want to help make things as easy as possible on our doctors. So, we’ve put together a few of the basics when it comes to orders and scheduling.
How Do I Place An Order?
Complete an Rx form and send in your impressions, models, or intraoral scans. Make sure to check the “Call Doctor” box in the top right corner should you desire a consultation before fabrication. You can easily download our Rx form here.
How Do I Ship A Case to Five Star?
Please send your case using Five Star’s pre-printed UPS 2nd Day Air labels and Five Star will pay for inbound shipping. If you are located in the DFW Metroplex, give us a call and we’ll come pick up your case. You can access our pre-printed UPS 2nd Day Air labels here.
What Is Our Turnaround Time?
Five Star will fabricate the appliance within 5 business days upon receipt or design approval and ship back to the Doctor via UPS ground, 2nd Day, or Overnight per the Doctor’s request. (Doctor pays outbound shipping). Appliance fabrication can be rushed for an additional fee.
Mike is one of our experts at Five Star Ortho. Check out this video where he talks through a few tips for scheduling delivery of your Orthodontic cases effectively.